Back From U-wannaGo Travel

About us and Terms and Conditions

Cyprusgold.com specializes in holidays to North Cyprus (and is a trading name for U-wannaGo Travel) we have very good knowledge about the island to make your holiday a pleasant and enjoyable one, we also have two center holidays so you could have a few days in Antalya or Dalaman in Turkey then spend the last days in North Cyprus before you head back home. The hotels and resorts in North Cyprus featured on our website have all been visited by our sales consultant and is especially selected to feature in our website, we are selective who we include to cater for different needs of our customers.

We act as retail agents CTA (Cyprus Turkish Airlines) Holidays Ltd, with ATOL license number 1000.

Car hire discounts are given through a special agreements with Sun Rent A Car , only one coupon is acceptable for each hire agreement, the coupons cannot be exchanged for any other service or money refund, all cars are subject to availability under the car hire companies terms and conditions, U-wannaGo Travel has no control on the running of that company and does not accept any liability.

Sun Rent A Car web site

LIABILITY

Your holiday or flight is covered by the booking conditions of the relevant tour operator. The terms and conditions of the operator concerned can be found in the back of the appropriate holiday brochure.
The information on this web site to the best of our knowledge is accurate. We cannot accept any liability for losses or damages that you may suffer arising out of your use of this web site.
This web site also includes links to external web sites. We are not responsible for the content of these Web sites and we accept no liability for losses or damage caused by using this information.
Your statutory rights are not affected, English law will administer any dispute.

INSURANCE
It is a condition of booking with every tour operator that you have adequate insurance cover. Such insurance will ensure that you are properly covered against unexpected cancellation charges, medical costs that might be incurred while you're away, loss of money, or belongings, or personal liability claims.

COSTING
All costing are subject to final confirmation as on the Tour Operator invoice. Errors and omissions are excepted. Children's discounts are all subject to the correct age of the child being given as at the last date of the holiday.

PASSPORT
All clients must be in possession of a full 10-year passport. Persons over 16 on day of travel must have their own passport. On a family passport the lead name must travel.

VISAS
The following applies to EC passport holders. Visas are required to be purchased in advance for certain countries, including Egypt and India. Other countries, including Turkey require tourist single entry visas to be purchased on arrival. If you are not travelling on an EC passport, other rules may apply. Please check with U-wannaGo Travel for advice or contact the embassy of the country you're travelling to.

MEDICAL ADVICE
Please ensure that you ask a doctor for any medical advice applicable to the countries you will visit.

CREDIT CARD AND DEBIT CARD CHARGES

No charge is made for payment by Switch, Delta or Connect debit cards. For all other bookings, credit card charges are as follows:

Card Charge

Master Card 1%

Visa 1%

CANCELLATIONS

Cancellation must be in writing by lead name and sent to U-wannaGo Travel at:

50 Honor Oak Park

Forest Hill

London SE23 1DY
Telephone: 0208 291 0089

DATA PROTECTION AND PRIVACY

The information we collect on our customers is only collected through our order process and under no circumstances will this information be passed onto third parties. Information about the number of visitors to our web site is also collected through the use of cookies. The only information we keep is the name and address and contact details of our customers together with details of the travel product booked.

STATUTORY RIGHTS
This does not affect your statutory rights as a consumer.

U-wannaGo Travel will try to respond to complaints within 5 working Days.

CUSTOMER SUPPORT

If you have any queries please contact us on 0208 291 0089 between the hours of 9am to 4pm Monday to Saturday.

COPYRIGHT
You may not reproduce any of these pages without our written consent. This site and all associated articles and artwork are © U-wannaGo Travel 2002.