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Please read these booking conditions carefully as they form the

basis of the contract between CTA Holidays Limited as the tour operator and yourself as the client, and set out our  obligations to you and yours to us.

CTA Holidays Limited also known as Cyprus Turkish Airlines

Holidays is a wholly owned subsidiary of Cyprus Turkish Airlines Limited, trading as Kibris Turkish Airlines.

A deposit of £75 per person must be paid and sent with a

completed, signed booking form together with the appropriate insurance premium if required. On receipt of your booking form we will issue a confirmation invoice as soon as your full itinerary is confirmed. The total cost of your holiday is payable to us no later than 8 weeks prior to departure. If the balance remains unpaid after this date, we reserve the right to cancel your booking and retain the deposit paid.

Any money paid by a customer to a travel agent in respect of a booking with CTA Holidays is held by the agent on behalf of CTA Holidays.

Bookings received by us 8 weeks or less prior to departure

are deemed to be late bookings. When you make a definite

booking through your travel agent or by telephone directly to us, you must pay the total cost of the booking at that time.

Should you subsequently cancel the reservation made you will be subject to cancellation charges detailed in “Cancellation by the Client”. A late booking may be accepted by us either by

telephone or by the issuance of a confirmation invoice.

CTA Holidays and its agents will do their utmost , but cannot

guarantee to comply with any request for alteration to a booking.

An amendment fee of £30 per person will be applied.

Please note that any amendment made after tickets have been issued will be treated as a cancellation and will attract a minimum charge of £207 per person.

Cancellation of your holiday must be notified to us in writing.

The cancellation charges depend upon when your written

notice is received and will be levied as follows.

More than 42 days

prior to departure deposit only

29 - 42 days 45%

15 - 28 days 75%

7 - 14 days 90%

Less than 7 days 100%

The company reserves the right to modify or cancel any holiday,

flight schedule, accommodation or other arrangements,

in the event that the holiday chosen by the customer cannot be provided for any reason. If the circumstances referred to in the preceding paragraph occur before the customer’s departure, the company undertakes to offer the customer alternative arrangements, or, if this is not acceptable, a full refund of all monies paid. We plan your holiday arrangements many months in advance and although it is unlikely that we have to make any changes to confirmed arrangements, it does occasionally happen. Most changes are of a minor nature and we will advise you (or your travel agent) at the earliest possible date. Should we have to cancel a tour, holiday or other travel arrangements as a result of hostilities, political unrest, or other circumstances amounting to force majeure, we shall inform you

or your travel agent without delay and shall offer the choice

of an alternative holiday of at least comparable standard, if

available, or a prompt and full refund of all monies paid. Any

such refunds shall be sent to agents within 10 clear days and

If a major change becomes necessary, we will inform you or

your travel agent as soon as is reasonably possible if there is

time before your departure. A major change is one that we

make to your holiday arrangements before departure that

involves changing your airport(s) except Heathrow, Stansted, Luton, Gatwick, resort area or time of departure or return by more than 12 hours, or offering accommodation with a lower rating. You then have a choice of either:

A. Accepting the changed arrangements as notified to you.

B. Purchasing another available holiday from us.

C. Cancelling your holiday.

If you choose A or B, we will pay compensation on the scale

shown below. If you choose C, we will refund all money paid

to us plus compensation on the scale shown below. However,

in no case will we pay compensation if the change is due to an

event listed in “Important Notice” below.

Compensation payments do not apply to changes caused by

reason of war or threat of war, riots, civil strife, terrorist activity,

industrial dispute, natural or nuclear disasters, fire, technical

problems to transport, closure or congestion of airports or

ports, cancellation or changes of schedules by scheduled airlines

and similar events beyond our control.

When you travel with a carrier, the conditions of carriage of

that carrier will apply, some of which may limit liability. The

conditions of carriage of that carrier are incorporated into this

contract. You may ask for copies of the relevant conditions of

carriage from our offices.

We or our local agents have personally inspected all of the

properties featured in our brochure and the information given

is supplied by them and is believed to be correct at the time

of printing. However, since this brochure is prepared many

months in advance it is possible that some features may

change. Should you have any cause for complaint, please bring

it to the attention of the Hotel Manager or our representative

who will deal with it on the spot. If the matter cannot

be resolved during your stay, then please notify us in writing

within 30 days of your return to the UK.

Disputes arising out of, or in connection with, this contract

which cannot be resolved amicably, may (if the customer so

wishes), be referred to arbitration under a special scheme

which, though devised by arrangements with the Association

of British Travel Agents (ABTA), is administered quite independently

by the Chartered Institute of Arbitrators. The scheme

provides for a simple and inexpensive method of arbitration

of documents alone with restricted liability on the customer

in respect of costs. Should you elect to seek redress under this

scheme, written notice requesting arbitration under the scheme

must be made within 9 months after the scheduled date of

return from the holiday.

It is the responsibility of the client to ensure that passports,

visas, vaccination certificates and any other necessary travel

documents are valid for the journey(s) to be undertaken. Your

flight tickets and accommodation voucher will usually be dispatched

to you approximately two weeks prior to departure.

We guarantee that the price of your holiday will not be subject

to surcharge except for government action such as VAT,

currency and increases in fuel. Even in these cases we will

absorb an amount equivalent to 2% of the holiday price which

excludes insurance premiums and any amendment charges.

Only amounts in excess of this 2% will be surcharged but

where surcharge is payable there will not be an administration

charge. If this means paying more than 10% of your holiday

price, you will be entitled to cancel your holiday with a full

refund of all monies paid except for any premium paid to us

for holiday insurance and amendment charges. Should you

decide to cancel because of this you should exercise your right

to do so within 14 days from the date of the invoice. In return

no refund will be granted should sterling gain in value against

the appropriate currencies prior to your departure. All prices

quoted in the supplemental price list published periodically are

based on fuel costs and exchange rates on 04 January 2008 as

quoted 2,28 YTL. All services in this brochure to North Cyprus

and Turkey are paid in sterling.

It is a condition of booking that you take the holiday insurance

we recommend or arrange insurance yourself offering comparable

or better cover. Insurance premiums will automatically be

added to your final invoice unless details of your insurer are

clearly indicated on the booking form.

CTA Holidays will do their utmost to book your transportation,

accommodation and other services in the most efficient

manner and thereby provide you with an enjoyable holiday. We

accept responsibility for the acts or omissions of our employees

or agents and suppliers. In addition we further accept responsibility

for services which we are contractually obliged to provide,

prove deficient or not of a reasonable standard. We accept

responsibility for death, injury or illness caused by the negligent

acts/or omissions of our employees or agents together

with our suppliers and sub-contractors (other than air and

sea carriers performing any domestic, internal or international

carriage of whatsoever kind) whilst acting within the scope

of, or in the course of their employment. We will accordingly

pay to our clients such damages as might have been claimed

in respect of death, illness or injury caused by the negligence,

as accepted under English Law, of our employees, agents or

suppliers contracted or sub-contracted by us to provide any

part of the arrangements for your holiday. If any client suffers

death, illness or injury whilst overseas arising out of activity

which does not form part of the foreign inclusive holiday

arrangement or excursion arranged through us we shall, at

our discretion offer advice guidance and assistance to help

you in resolving any claim you may have against a third party,

provided we are advised of the incident within 90 days of the

occurrence. Where legal action is contemplated our authority

must be obtained prior to commencement of proceedings and

be subject to your undertaking to assign any costs recovered

or any benefits received under an appropriate insurance policy

to ourselves. Our costs in respect of the above on behalf of you

and your party shall not exceed £5,000 in total.

The contract arising from any confirmed holiday booking is to

be interpreted under and is subject to the laws of England.

We will agree to submit any dispute or claim under it to the

English Courts (if you live in England or Wales) or the Scottish

Courts (if you live in Scotland).

This brochure is valid from the 1st of February 2008 until such

time when it is replaced with the next edition. It is based on

the sole responsibility of CTA Holidays and does not commit

the airlines, transportation companies and hotels etc. mentioned

therein.

The air holidays and flights in this brochure are ATOL protected,

since we hold an Air Travel Organiser’s Licence granted by the

Civil Aviation Authority. Our ATOL number is ATOL 1000B. In

the unlikely event of our insolvency, the CAA will ensure that

you are not stranded abroad and will arrange to refund any

monies you have paid to us for an advance booking. For further

information, visit the ATOL website at www.atol.uk.”

You can book your chosen holiday either through your local

travel agent or by calling us direct on 0870 6001123 or by

visiting our website www.ctaholidays.com, (available after

1st November 2008). You must either send or fax us the completed,

signed booking form together with a deposit of £75 per

person and the appropriate insurance premium. On receipt of

your booking form and deposit, we will issue you with a confirmation

invoice. The balance of your payment falls due 8 weeks

before departure. If you book your holiday within 8 weeks of

departure, full payment is due at the time of booking.